Reference

Open your privacy choices at cocaslot

Blackjack, Mahjong Ways 2, Rocket Crash and your DANA or QRIS wallet sit behind one account record, so this Privacy Policy tells you what we collect before you…

Account data useCookie choicesDANA and QRIS contextSupport 09:00-01:00 WIB
cocaslot Open your privacy choices at cocaslot
CONTACT PATHS

Check privacy help paths

Fast privacy contact matters when you need a correction, a login check, or a copy of data linked to your account.

Live chat Use live chat when you are logged in and need a privacy question tied to your account session. We can check the current device, recent login region, and whether a data correction needs identity confirmation.
WhatsApp support Message our WhatsApp line between 09:00 and 01:00 WIB for privacy requests that need quick identity matching. We may ask you to confirm your username, registered phone number, and last DANA or QRIS reference.
Email request Send account data access or deletion requests by email when you want a written record. Use the subject 'Privacy Request' and tell us whether you need correction, account data copy, or retention clarification.
ACCOUNT PRIVACY

Switch on account privacy safeguards

Useful privacy control starts inside your account, not after a problem appears. From Profile > Security > Active sessions, you can check recent devices and remove a session you do not recognise.

Account creation data

When you open an account, we ask for the minimum details needed to identify you inside the wallet and support flow. Your username, phone number, email and password hash are kept separate from game activity records.

Wallet privacy

DANA, OVO, GoPay and QRIS activity is recorded as transaction references, timestamps, amount values and account matching details. We use that data to reconcile deposits, check withdrawal requests, and answer wallet disputes.

Cookie handling

Cookies help us keep you signed in, remember language settings, and reduce repeated security prompts. You can clear browser cookies any time, though you may need to log in again and repeat account checks.

Device records

We keep device type, browser version, IP region and session timestamps to spot account access that does not match your normal pattern. This helps protect Blackjack, Bingo and wallet sessions from unauthorised entry.

Retention period

We retain account and transaction records only as long as needed for legal duties, security checks, dispute handling and wallet reconciliation. When data is no longer required, we delete it or detach it from your identity.

Request changes

You can ask us to correct account details, provide a copy of data, or explain retention. Start from Profile > Help > Privacy Request, then confirm your phone number before we process the request.

Browse privacy answers before opening an account

Your privacy choices should be clear before you enter the lobby or connect a wallet. These answers cover what we collect, why we keep it, how to ask for changes, and how payment data is handled. If your request involves account access, we may verify your identity before changing or releasing data.

We collect account details such as username, phone number, email, password hash, device type, IP region and login timestamps. We also keep wallet references when you use DANA, OVO, GoPay or QRIS.

Device and login data helps us protect your account from access that does not match your usual pattern. It also supports session recovery, cashier checks, and privacy requests linked to Profile > Security > Active sessions.

We use payment references to match deposits and withdrawals to your account, confirm transaction timing, and resolve wallet questions. We do not ask for your wallet PIN, and you should never share it with support.

Yes. Send a privacy request through live chat, WhatsApp or email, then confirm the registered phone number and username. We may verify recent wallet or login details before releasing a data copy.

You can request a correction from Profile > Help > Privacy Request or through support from 09:00 to 01:00 WIB. We may ask for identity confirmation before changing contact details tied to wallet access.

We keep account, session and transaction records while they are needed for legal duties, security checks, dispute handling and wallet reconciliation. After that, we delete the data or detach it from your identity.

Contact support by live chat, WhatsApp or email and mention cookies in your privacy request. You can also clear browser cookies yourself, but the site may ask you to log in again.